Cancelling
Yes. Cancel in the first 60 days and pay nothing further.
- Month to month after the first year
- Data export is included
contract-terms.md
The live meeting assistant that pulls it up while they are still talking
Jamie listens to both sides of your call. When the other person asks something, the answer lands on your screen a few seconds later, from your own files or from the web.
- Them
We are on RouteNest right now and the contract runs through March. What happens if we switch early?
- You
We credit whatever is left on that contract, up to three months, so you are never paying twice.
- Them
Okay. Our drivers carry older Android tablets. Does your app run on those?
- You
Anything on Android 9 or newer. No new hardware.
- Them
I heard RouteNest is raising prices next year. Is that true?
- You
Their own pricing page shows a new per-truck rate from January. It lands at renewal.
- Them
So what would you cost us for 40 trucks?
- You
You would be on the Fleet plan at $38 a truck, and setup is waived at your size.
- Them
We run dispatch in QuickHaul. Do you connect to it?
- You
Yes, it is built in. Stops sync both ways.
- Them
Somebody told me RouteNest got bought last month. Did it?
- You
It did, by Northpier Logistics. Support moves over to them in the spring.
- Them
How long until our drivers are up and running?
- You
Two weeks for a fleet your size. Training is half an hour per driver.
- Them
What is diesel running around here this week? I am trying to work out the savings.
- You
About $3.90 a gallon, so shorter routes pay back quickly.
- Them
Last thing. Can we get out if it is not working?
Diesel price this week
About $3.90 a gallon on this week's regional average.
- Up 6 cents from last week
- Shorter routes save more as it climbs
fuelwatch.example and 1 more
Time to get drivers started
Two weeks for a fleet their size.
- Week one: import routes and stops
- Week two: driver training, 30 minutes each
onboarding-plan.md
RouteNest acquisition
Yes. Northpier Logistics announced the purchase on October 14.
- Support moves to Northpier in the spring
- Existing contracts stay as written
northpier.example and 1 more
QuickHaul dispatch
Yes. QuickHaul is a built-in connection and stops sync both ways.
- Syncs every five minutes
- Setup takes about an hour
integrations.md
Price for 40 trucks
At 40 trucks they are on the Fleet plan: $38 a truck per month.
- Annual billing takes 10% off
- Setup fee is waived over 25 trucks
price-sheet.md
RouteNest pricing next year
Their pricing page lists a new per-truck rate starting in January.
- The increase applies at renewal
- Month-to-month accounts move first
routenest.example and 2 more
Older Android tablets
Yes. Anything on Android 9 or newer runs the driver app.
- Offline mode holds a full day of stops
- No new hardware needed
device-support.md
Switching from RouteNest mid-contract
We credit whatever is left on your RouteNest contract, up to three months.
- The credit shows on the first invoice
- Ask them to send the RouteNest renewal page
switching-playbook.md
Three steps, and the third is reading
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Hand over what you know
Price sheets, playbooks, plan documents, objection notes. Jamie reads them before the call, so the answers it gives are yours.
-
Press Start listening
Jamie hears your microphone and the call audio coming out of your computer. Nothing joins the meeting.
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Glance at the card
When the other person raises something, a card shows up with one line you can say out loud and the details behind it.
Built to be read in two seconds
You are mid-sentence with a customer. A card has to work at a glance or it is no use at all.
- The line to say
- One sentence, highlighted, written so you can say it as is.
- The backup
- Two or three short points in case they push further.
- Where it came from
- The file or the web pages behind the answer, so you can trust it or check it.
- When it was asked
- A time stamp that matches the transcript, for finding it again after the call.
Switching from RouteNest mid-contract
We credit whatever is left on your RouteNest contract, up to three months.
- The credit shows on the first invoice
- Ask them to send the RouteNest renewal page
switching-playbook.md
The details people ask about first
- Nobody sees a bot
- Jamie runs on your computer and listens to its sound. There is no extra name in the participant list and no join notice.
- Works with what you already call on
- Zoom, Teams, a softphone, a call in your browser. If you can hear it through your computer, Jamie can too.
- Stays out of your screen share
- Turn on the hide setting and the Jamie window does not appear when you present your screen.
- Stays on top
- Pin the window above your call so the cards are always in view.
- Takes typed questions
- There is an Ask anything box for the things nobody said out loud. The answer comes back as a card.
- Web lookups when your files run out
- Turn on auto research and Jamie searches the web for questions your files do not cover. The card names its sources.
- Keeps the transcript
- Stop and save when the call ends, and the transcript is there for your notes.
- Windows first
- The desktop app runs on Windows today. The Mac app is next.
Before you use it
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Your call audio leaves your computer
To transcribe and answer, the audio goes to our server and to the speech and AI services we use. If your calls cannot leave your building, Jamie is not for you yet.
-
Consent rules vary
Recording and transcription laws differ by state and country, and many places need everyone on the call to agree. Check the rules where you and your customers are, and tell people.
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It can be wrong
Jamie is software reading documents and web pages quickly. Every card shows where its answer came from so you can check before you repeat something that matters.
Questions
Does a bot join my meeting?
No. Jamie runs on your computer and listens to the sound your computer is already playing. Nothing is added to the participant list and nobody gets a join notice.
Which meeting apps does it work with?
Zoom, Microsoft Teams, softphones and calls in a browser. Jamie listens to your computer audio, so it does not need a plugin for each app.
Do I need to wear headphones?
No. Jamie takes the call audio straight from your computer, so it works whether you use speakers or a headset.
Where do the answers come from?
Your own files first: price sheets, playbooks, plan documents, notes. When your files do not cover a question, Jamie looks it up on the web and lists the sources on the card.
Can the other person see it?
Not unless you show them. There is a setting that hides the Jamie window from screen shares, so you can present your screen and still read the cards.
Is there a Mac version?
Not yet. The Windows app is first and the Mac app comes after it.
What does it cost?
Pricing is not set yet. People on the early access list will hear first.
Get on the early access list
Jamie is in early use on Windows. Leave your details and tell us what kind of calls you take. We will write back when there is a spot.